Shipping Policy

The meels team offers deliveries on a daily basis. Your delivery estimate will be visible on the order confirmation page.

Order Processing

We process orders 7 days a week (excluding Canadian holidays). Once your order is out for delivery, you will receive an email with a trackable link. Please note, this link may not work until the following business day.

We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.

Any foreseen order processing delays are visibly announced on the affected product's page. If we are experiencing a larger than normal order volume an announcement is made via a site-wide notice.

Our delivery partners

For local deliveries, we use WEELS SAME-DAY DELIVERY service. This guarantees your meals arrive on the day that you select. For non-local deliveries, we ship your package in an insulated box with ice via FedEx. You can check to see if your postal code is considered LOCAL or EXTENDED via the Service Area checker below.

Free Delivery

We offer free local delivery on orders over $80 (Within the Greater Toronto Area only). Please note that if you have two deliveries in one order, each delivery has to be more than $80 to trigger the free delivery, otherwise you will be charged for only the delivery that is less than $80.00.

Delivery Areas

We deliver to all destinations in Canada that we can reach within 24 hours either via UPS, or our local delivery partner - Weels.ca. UPS deliveries happen on Tuesdays, unless the previous Monday is a holiday. If the Monday is a holiday, the UPS delivery will happen on Wednesday.

Use the below service checker to see if we can deliver to you and with what delivery method.

Check Postal Code