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Can I get a refund on a gift card?

Gift card purchases are non-refundable under normal circumstances. If you believe there is an issue with your gift card, please contact us at [email protected] and we'll review your case.

If an order paid with a gift card is cancelled, the gift card portion is converted to reward points (not restored to the gift card). See our Refund Policy for full details.

More in Payments & Rewards

What payment methods do you accept? How do reward points work? How do I apply a promo code? Do I get a discount for referring friends? How do I get a receipt? How long do refunds take? Is my credit card information secure? How do gift cards work? How do I purchase a gift card? How do I redeem a gift card? Do gift cards expire? Can I use a gift card with other payment methods? Can I check my gift card balance? I didn't receive my gift card email

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