Question 1

What is Meels for Business?

Accepted Answer

Meels for Business is our corporate meal program designed for teams and organizations of any size. It provides a centralized dashboard where administrators can manage meal orders for their entire team — complete with spending policies, volume discounts, and consolidated billing.Whether you're feeding a small startup or a large office, Meels for Business streamlines corporate meal ordering with controls that work for your organization.Learn more and apply on our For Business page.

Question 2

How do I apply for a corporate account?

Accepted Answer

To apply for a Meels for Business account:Visit the For Business page.Fill out the application form with your organization details, estimated team size, and funding preference.Our team will review your application and reach out within 1–2 business days.Once approved, you'll receive access to your corporate dashboard where you can invite team members and start ordering.

Question 3

What roles are available in a corporate account?

Accepted Answer

Corporate accounts support three roles:Admin — Full control over the account: manage members, set spending policies, fund the account, create group orders, view all transactions, and manage settings.Coordinator — Can create and manage group orders, invite members, and view transactions. Cannot change funding or account settings.Member — Can place orders using the corporate account's funds within the spending policies set by the admin.

Question 4

How does corporate funding work?

Accepted Answer

Corporate accounts use a single payment card. How it's charged depends on your top-up preference:Top Up & Draw Down (Balance Mode)The admin loads funds into the corporate balance. Orders are deducted from this balance. When the balance runs low, it can be topped up manually or automatically via auto top-up.No Balance (Charge Per Order)Each order is charged directly to the corporate card when it's placed. No balance to manage — simple pay-as-you-go.In both modes, the organization's balance is always checked first. If there's a balance available, it's used before the card is charged for the remainder.

Question 5

What are spending policies?

Accepted Answer

Admins can set spending policies to control how members use the corporate account:Maximum order amount — Set a per-order cap (e.g., $25 per order). If a member's order exceeds the cap, the corporate account covers the policy amount and the member pays the difference with their own payment method.Maximum orders per week — Limit how many orders a member can place each week.Maximum orders per month — Limit how many orders a member can place each month.Members see their remaining budget and limits on their dashboard.

Question 6

How do volume discounts work?

Accepted Answer

As your organization orders more, you unlock volume discount tiers that apply automatically to all orders:Discount tiers are based on cumulative monthly spending across the organization. The more your team orders, the higher your discount tier. Admins can view the current tier and progress toward the next one on the corporate dashboard.Some organizations may receive a custom discount override negotiated directly with our team, which replaces the standard tier system.

Question 7

How do refunds work for corporate orders?

Accepted Answer

Refunds on corporate orders are always credited back to the organization's balance — never to the original payment card or the individual member. This keeps the funds within the corporate account for future use.The refunded amount appears as a credit transaction in the corporate ledger. Admins can view all refund transactions in the Transactions tab on the corporate dashboard.

Question 8

Do corporate orders earn reward points?

Accepted Answer

No. Orders placed through a corporate account do not earn personal reward points. This is because the organization is paying for the meals, not the individual member.If you want to earn reward points, you can place a personal order from a separate individual account.

Question 9

Can members use subscriptions on a corporate account?

Accepted Answer

Subscriptions are not available under corporate accounts — only one-time orders are supported. This ensures admins maintain full control over spending and ordering.If a member wants a personal subscription, they would need to create a separate individual account or leave the corporate account.

Question 10

What can admins see about member orders?

Accepted Answer

Admins can see the member who ordered and the amount covered by the organization. However, admins cannot see order contents, delivery addresses, or other personal details.This ensures member privacy while giving administrators the financial visibility they need to manage the corporate account.

Question 11

Where can I find the full corporate terms?

Accepted Answer

Full terms and conditions for Meels for Business accounts are available on our Meels for Business Terms page. These cover funding, refunds, spending policies, roles, group orders, and more.

Question 12

How do corporate group orders work?

Accepted Answer

Corporate group orders let coordinators and admins organize meal orders for their team — everyone picks what they want, and it all ships as one delivery.

How it works

Create a group order — From your corporate dashboard, click New Group Order. Choose a menu, set a deadline for selections, and optionally set a per-person spending limit.
Invite team members — Select members from your organization's roster. They'll receive an email with a link to browse the menu.
Members add their meals — Each person browses the menu and adds items to their group cart. If a spending limit is set, the system enforces it automatically.
Members confirm — When finished, each member clicks I'm Done Choosing to lock in their selections. Once confirmed, items can't be changed unless the coordinator unlocks them.
Coordinator submits — Once everyone has confirmed (or the deadline passes), the coordinator reviews the combined order and submits it. All meals ship together in one delivery.

Payment
Corporate group orders are paid through your organization's account — the company balance is used first, then the corporate card on file. Individual members are never charged.

Visibility
When creating a group order, you can choose Private (members only see their own selections) or Shared (everyone can see what others are ordering). The coordinator always sees all selections.

Deadlines & reminders
The coordinator receives an email reminder 15 minutes before the deadline, and another when all members have confirmed their selections.

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