Question 1

What is Meels?

Accepted Answer

Meels brings you fresh, never-frozen meals right to your doorstep. Crafted by our talented chefs and expert nutritionists, each dish combines the best of wholesome, non-GMO, and antibiotic-free ingredients.Every meal is fully cooked — just heat and enjoy. Say goodbye to grocery runs, chopping, prepping, and cleanup. Simply follow the easy heating instructions on your meal sleeve and savor the goodness.

Question 2

Who is Meels for?

Accepted Answer

Meels is for everyone looking to nourish their body and simplify their life. Whether you're an athlete aiming for peak performance, a busy professional seeking nutritious no-fuss meals, or a family eager to embrace a healthier lifestyle, Meels is your ideal partner.

Question 3

How does Meels work?

Accepted Answer

Meels makes enjoying fresh, gourmet meals simple and flexible:Browse the menu — Our menu rotates weekly with a variety of fresh selections. Filter by dietary preference — dairy-free, gluten-free, vegan, high-protein.Place your order — Order one-time or subscribe for automatic weekly deliveries and save 10%. Choose your delivery day.We cook & deliver — Our chefs prepare your meals fresh. We deliver locally through our own couriers and nationwide via UPS.Heat & enjoy — Ready in minutes. Just heat in the microwave or oven.You can make changes to your order — swap meals, adjust quantities — right up until the menu cutoff. Learn more on our How It Works page.

Question 4

Where do you cook your meals?

Accepted Answer

Our meals are crafted in our state-of-the-art commercial kitchen located in Markham, Ontario. The facility is cGMP, HACCP, and ISO 9001 certified, equipped with the latest culinary technology and designed for small-batch production that scales to meet high demand.

Question 5

Do you have a mobile app?

Accepted Answer

Yes! The Meels app is available for iOS and Android. You can browse menus, place orders, manage your subscription, track deliveries, and earn reward points — all from your phone.

Question 6

How can I contact Meels?

Accepted Answer

Our team is available to help:Live Chat — Click the chat icon on any page for instant assistance.Phone — Call us at 1-866-696-3357 (1-866-MY-MEELS).Email — Drop us a line at hello@meels.com.Visit our Contact Us page for full details and support hours.

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